Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. By placing an order with www.SaxonGifts.com, you acknowledge acceptance of the polices below.

Shipping, Handling and Sale Information
We strive to pack and ship most orders in 1-3 business days, provided the item(s) are in-stock. If you need something sooner, email us and we'll be glad to help you.

Sales are not completed and accepted until payment is received, processed and shipped.

About UPS Expedited services (Next Day, Second Day, Three Day Select):
We provide these services but can NOT guarantee shipment on the same day for order items. We do make every attempt where possible, to provide the requested service and ship the product on the same day as the order is placed. Cut-off time for orders placed same day is currently 12 PM. Orders placed after this time will most likely not ship until following day. Keep in mind that when counting the days for delivery, the count starts the following day. Expedited services do not include weekend deliveries! Only UPS Next Day - Saturday Deliver will do this - You must call to order any item you wish delivered on Saturday and additional costs are charged by UPS. We do NOT offer Saturday delivery as an online shipping choice.

When you use: Your order will arrive:
Next Day Air Next Business Day from Shipping
2nd Day Air Within 3 Business Days From Shipping
Ground Within 3-10 business days (usually 3-7 business days )

Post Office Box Customers:
UPS does not deliver to Post Office Boxes. All orders with Post Office Box addresses will be sent via USPS ground regardless of the requested shipping option.

Tracking Numbers:
After the dispatch of the Shipment through UPS, the customer shall be communicated by email an Internet tracking number, which can be tracked through www.ups.com. This number normally becomes operational within 24 hours of dispatch. After the number has become operational and has been provided to the buyer, the article shall be deemed to be delivered to the buyer.

Wrong Addresses:
Wrong address given by the customer will be charged to the customer. Refused or undeliverable shipments will be subject to applicable shipping and handling fees and will be charged to the customer in question.

Orders Returned Due to Non-Delivery
Any order returned due to non-delivery or failed delivery attempts will be subject to a 20% restocking charge. Shipping charges are not refundable. Please make every effort supply us with a valid shipping address and be available to receive the order when it arrives. The customer will be responsible for any charges for shipping the order after the first attempt.

Back Orders
In the unlikely event that any items in your order are unavailable for immediate delivery, we will ship the remainder of your order immediately and ship the balance when it becomes available (with no additional shipping charges). We will notify you should an item be on back order prior to shipping any portion of your order.

Changing or Canceling Your Order
If you want to change or cancel your order prior to shipment, please notify us immediately because your product may ship that day. We only accept order cancellations if notified via email prior to shipment. You are responsible for all shipping charges if your order is shipped before we are notified of your change or cancellation.

Privacy
We recognize the sensitive nature of your personal account information. For your protection, all information transmitted by you to us while visiting our Web site is secured using the latest technology in software encryption and security. We use the information collected to process orders and to provide you a personalized shopping experience. We do not sell, rent, lease or give your personal e-mail address to anyone at anytime.

We have created this privacy policy in order to demonstrate our firm commitment to Internet privacy. This policy describes the means by which Saxon Gifts gathers information and how that information is used.

We only use registration information (name, shipping address, phone numbers, etc.) to contact customers in regards to orders placed at SaxonGifts.com.

Security
Saxon Gifts strives to make shopping online a safe and secure experience.

At SaxonGifts.com, our secure servers encrypts all payment information that you transmit to us while using our site. We use the latest 128-bit encryption technology to keep your personal information safe. This includes your user name, password, credit card number and expiration date. The encryption process takes all of the personal information and converts it into code that is securely transmitted over the Internet. If you experience fraudulent use of your credit card as a result of using your credit to make a purchase through SaxonGifts.com, you must notify your credit card provider in accordance with its reporting rules and procedures.

Credit card transactions are handled by a third-party financial institution that receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.

Returns
All purchases at Saxon Gifts may be returned up to 30 days of purchase for a full refund. Should you wish to make a return, please contact us so we can issue you a RMA number. You can contact our Returns Department by emailing us at: Returns

If you feel you received a damaged product, please read the conditions of the following return policy:

1. If you are to receive a damaged product, you must request an RMA number
by sending an email to Returns, before the product can be returned. Please ensure you include your full name, order number, telephone number, item in question and a complete description of the problem. Typically, within 1 to 2 business days after submitting the completed request you will be contacted via email with an RMA number and product return instructions.

2. Returned items must be complete without exception. When returning a product, you must enclose a copy of your sales invoice.

3. Saxon Gifts will not pay the return shipping cost for non-fault returns. It is the customer's responsibility to ensure that the returned goods are packed properly and insured against loss. We cannot accept any responsibility for goods damaged in transit to us.

4. If the returned product is verified as being damaged, it will be replaced or repaired as soon as possible.

Should a replacement item be sent to the customer, the damaged item must be returned within 21 days from receiving the replacement item. Should the original item not be returned within 21 days, the customer will be billed for the replacement item. Refunds will only be issued once the return or damaged items have arrived at our location.

Restocking Fee
There is a 10% restocking fee of the purchase price for all orders over $75.00, special orders and all candles.

Non-Refundable Items
The following items are not refundable even if returned within the time limits:

Special Orders, any items that are defaced or physical damaged by end-users; we reserve the right to check the condition of the returned items before issuing refund; any product returned without the original package that cannot be verified as our products; any items returned after 30 days and any items returned without RMA number and authorization.

Unauthorized use of content on
www.SaxonGifts.com

It is a violation of Federal and international law to use this Internet Site in any manner other than as presented herein. It is illegal to copy, photograph, transcribe, reproduce or otherwise record in any manner this Internet Site, or any part thereof, without the prior written consent of Saxon Gifts.

The descriptions, suggestions, recommendations and other statements provided by Saxon Gifts are for informational purposes only. Saxon Gifts makes no representation or warranty, express or implied, regarding any product or product description. Saxon Gifts shall not be liable for any direct, indirect or consequential damages arising from use of or reliance upon the descriptions, suggestions, recommendations or other statements contained on this site.

Pricing and Order Cancellation
Saxon Gifts endeavors to present the most recent, most accurate, and most reliable information on our Web site at all times. However, there may be occasions when some of the information featured on our Web site may contain incomplete data, typographical errors, or inaccuracies. Errors are wholly unintentional and we apologize if erroneous information is reflected in price, or availability of goods or services. We present our content "as is" and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update information at any time without prior notice.

Saxon Gifts reserves the right to cancel and refund any orders deemed suspicious or fraudulent. Saxon Gifts is not responsible for any pricing errors found on this web site and reserves the right to cancel any order and refund payment to the customer at anytime. We strive for 100% customer satisfaction and please contact us questions or concerns at: info@saxonGifts.com

All prices are listed in United States dollars and are subject to change without notice. Please note that the listings do not represent the entire product line offered by the various manufacturers. Most products offered by our manufacturers are available. Please inquire with your requirements: manufacturer's name, item description and model number.

Saxon Gifts reserves the right to cancel and refund any order for out of stock products. Customers will be notified within 5 business days of this cancellation should it occur.


Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Saxon Enterprises, Inc.. The collective work includes works that are licensed to Saxon Enterprises, Inc.. Copyright 2010, Saxon Enterprises, Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Saxon Enterprises, Inc. or purchasing Saxon Enterprises, Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Saxon Enterprises, Inc. or to purchase Saxon Enterprises, Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Saxon Enterprises, Inc.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of Saxon Enterprises, Inc. used in the site are trademarks or registered trademarks of Saxon Enterprises, Inc.

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Saxon Enterprises, Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Saxon Enterprises, Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Saxon Enterprises, Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Saxon Enterprises, Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Saxon Enterprises, Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Saxon Enterprises, Inc. product is mistakenly listed at an incorrect price, Saxon Enterprises, Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Saxon Enterprises, Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Saxon Enterprises, Inc. shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Saxon Enterprises, Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
Saxon Enterprises, Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Saxon Enterprises, Inc..

Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of Massachusetts, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Saxon Enterprises, Inc. products) shall be in the state or federal courts located in Norfolk County, Massachusetts. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Saxon Enterprises, Inc. products) must be commenced within one (1) year after the claim or cause of action arises. Saxon Enterprises, Inc.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Saxon Enterprises, Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Saxon Enterprises, Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Saxon Enterprises, Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Saxon Enterprises, Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Saxon Enterprises, Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Saxon Enterprises, Inc. in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless Saxon Enterprises, Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Saxon Enterprises, Inc. may link to sites operated by third parties. However, even if the third party is affiliated with Saxon Enterprises, Inc., Saxon Enterprises, Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Saxon Enterprises, Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Saxon Enterprises, Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Claims
All claims including, but not limited to, damaged products, missing items or parts must be made within 10 days of receipt of the order. Any claims made after 10 days will not be honored.

Incorrect Shipping Addresses and Carrier Address Correction Fees:
To help prevent delivery delays, please double check the shipping address prior to submitting your order. The most common mistakes made when providing us with a shipping address are incorrect zip code, missing company name, missing suite or apartment number, and wrong street number. Shipping charges to incorrect addresses are non-refundable.

In all fairness, packages that are returned to us because of an incorrect or incomplete address will be charged shipping charges again when your package is reshipped. In addition, any fees billed to us by carriers such as UPS or USPS for address correction or address change will be charged to you when we receive them. Carriers typically bill up to $10.00 for correction of packages regardless of how minor the address correction may be. In addition, administrative costs of up to $5.00 may be billed for each address correction.

Orders Returned Due to Non-Delivery
Any order returned due to non-delivery or failed delivery attempts will be subject to a 20% restocking charge. Shipping charges are not refundable. Please make every effort supply us with a valid shipping address and be available to receive the order when it arrives. The customer will be responsible for any charges for shipping the order after the first attempt.

SaxonGifts.com. A Saxon Enterprises company.